At Grow & Stow, we aim to make your Christmas tree delivery as smooth and reliable as possible.
Delivery Time
We currently offer delivery within the United Kingdom.
Your order is estimated to arrive within 7 working days, although please allow up to 14 working days for delivery.
Estimated delivery: 7 working days
Maximum delivery timeframe: up to 14 working days
Delivery times may vary depending on your location, courier availability and seasonal demand.
Order Processing
Once your order has been successfully placed and payment has been received, we will begin processing your order for dispatch.
When your order has been dispatched, you may receive delivery or tracking information where available.
During the Christmas Season
During busy periods, particularly in the weeks leading up to Christmas, courier networks can experience higher demand.
For this reason, we recommend placing your order as early as possible to allow sufficient time for delivery.
Delivery Delays
Occasionally, deliveries may take longer than expected due to circumstances outside our reasonable control, including:
- Severe weather
- Courier delays
- Public holidays
- Transport disruption
- High seasonal demand
- Incorrect or incomplete delivery information
- Other unforeseen circumstances
If your order has not arrived within 14 working days, please contact us at growstowuk@gmail.com and we will investigate the delivery status for you.
Delivery Address
Please make sure your delivery address is correct and complete when placing your order.
If you notice an error in your delivery address, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been dispatched.
Damaged Deliveries
If your parcel arrives damaged, please take photographs of the packaging and the product and contact us as soon as possible.
Our customer service team will assist you with the next steps.
Contact Us
For any delivery enquiries, please contact:
Grow & Stow
Email: growstowuk@gmail.com
Grow & Stow — Christmas made simpler. 🎄